Enrolling in classes & managing waitlists

A registration window is a specific time period when you can enroll your students in classes. Your co-op admin controls when it opens and closes. Outside of that window, you won't see an Enroll button.

Think of it like a ticketing window, when it's open, classes are available to sign up for. When it closes, enrollment stops (though administrators can usually override this).

How to know if a window is open

On the Class Catalog page, you'll see an Enroll button next to each class only if the registration window is currently open. If you don't see an Enroll button, the window is either closed or hasn't opened yet. Ask your co-op admin about timing if you're unsure.

Go to Class Catalog in your dashboard to browse all available classes for your co-op. You can filter and search to find what you're looking for.

Using filters and search

The catalog toolbar lets you search by class name, teacher, or description, and narrow the list with a Day filter and a Grade filter. If you've already enrolled your students in some classes, turn on Hide enrolled to only see classes you haven't signed up for yet.

List or Schedule

The same toolbar has a List and Schedule switch. List is the ordinary catalog. Schedule lays the whole term out as a grid: time ranges down the side, days across the top, and every class in the cell where it meets, with its teacher and room. It answers “what is on at eleven on a Tuesday” without you holding the timetable in your head, which is what you want when you are building a day around siblings in different classes.

Classes your own students are already in are marked, so you can pick out your family's day inside the co-op's. A Schedule key above the grid says which color is which: available, full, and your family is enrolled. A class that meets on a monthly pattern rather than every week says so on its chip. A full class sits at the bottom of its cell and carries a Full ribbon across the corner. Anything the admin has not given a time slot yet appears in its own group underneath the grid rather than being left out. Tap any class to open the same details you get from the list, and enroll from there.

Schedule has two layouts of its own, on a switch at the right of the toolbar. Week is the grid described above. By grade shows one day at a time and gives each grade band its own row, which makes it easy to see what every age group is doing at the same hour.

The switch remembers whichever view you used last for that co-op. Search, Hide enrolled and registration windows work the same in every view. The Day filter only appears in List, since the schedule already lays out the days, and By grade always shows every grade, so the Grade filter steps aside there.

What information you'll see

Each class card shows:

• Class name — obvious, but helpful for searching
• Teacher name — who's teaching
• Grade level or age range — who the class is for
• Meeting days and times — when it happens
• Fee or “Free” — whether there's a cost at checkout
• Enrollment status — how many seats are left, or whether the class is full and has a waitlist

Viewing class details

Click a class to see the full description, meeting location (if in-person), any materials or prerequisites, and the teacher's bio. This is where you decide if it's a good fit for your student before enrolling.

Enrollment is straightforward: find a class during the open window and click Enroll. You might enroll one student or multiple students at checkout.

Signing up for several classes at once, whether that's one child taking two classes or a few children each taking their own, doesn't mean paying separately for every one. On a paid class's Enroll window, choose Add another class first instead of paying right away. That adds the class to your registration and takes you back to the catalog so you can pick the next one.

Once you've added a class this way, a bar appears at the bottom of the Class Catalog showing how many classes and students you've added, with a running total. From that point on, every class you enroll in, even a free one, joins the same registration instead of asking you to pay on the spot, and the Enroll window's button switches to Add to cart to match. When you're ready, click Review & check out on that bar to see everything you've added, remove anything you change your mind about, and pay once for the whole group.

If you enroll in a class with a fee, you'll be taken to a secure checkout page to pay. If the class is free, you skip this step entirely.

Paying for classes

How payment works depends on how your co-op has set things up:

• Pay at enrollment (Stripe): You’re taken to a secure Stripe checkout page that shows the total. Pay by card (Visa, Mastercard, Amex, etc.) or Apple Pay / Google Pay. Your co-op receives the payment, and you get an email receipt right away. You can save your card at checkout for future registrations. Some co-ops also offer a Pay from bank account option for the same amount. Choosing it holds your student’s seat immediately, even though the bank debit takes a few business days to clear. If the debit later fails, the seat is released back to the catalog and you’re emailed so you can re-enroll and pay by card.
• Flexible billing — enroll now, pay later: Some co-ops let you enroll without paying at that moment. Instead, the class fee is added to your account as a pending charge on your Payments page. You can pay the balance by card from there any time, or bring cash or a check on meeting day, however your co-op prefers to collect.

The button at enrollment will tell you which model your co-op uses. If it says Enroll & pay, you’re going through Stripe. If it says Enroll and then confirms without asking for a card, the fee will show up on your Payments page.

Some co-ops offer a sibling discount: the first of your students enrolled in a paid class each term pays full price, and any other student in your family gets a discount on their own class and materials fees. If your co-op has this on, enrolling more than one student at once shows an “up to” estimate rather than a final total — you’ll see the exact price once the enrollment goes through.

If you have an outstanding balance

If your family has an unpaid balance from previous classes, fees, or other co-op charges, you might not be able to start a new enrollment. You'll need to pay that balance first from your Payments page. Once it's paid, you can enroll immediately, no approval needed.

If your co-op offers payment plans and you are on one, a balance you are paying on schedule does not stop you enrolling. Only a plan payment that has gone past its date does, and the message names that amount.

If a class is full, you can still join the waitlist instead of missing out. The waitlist is a queue of families waiting for a seat if someone drops.

How waitlists work

When you click Enroll on a full class, you'll see the option to join the waitlist instead of a regular enrollment. You'll be added to the queue in the order you join.

If a seat opens up, your co-op admin reviews the waitlist and decides who to offer it to. Promotion is always a manual decision. It doesn't happen automatically. If you're promoted, you'll get an email and may need to complete payment at that time if the class has a fee.

Waitlisted classes show up on My Classes alongside your confirmed schedule, with a “Waitlisted” badge and your position in the queue — so you can check your spot without leaving your family dashboard.

What to expect while you wait

There's no guarantee a seat will open, and no set timeline. Your co-op admin may reach out to let you know your options, or you can contact them directly to ask about availability. Keep an eye on your email. That's how you'll hear if a spot opens up for you.

Removing yourself from the waitlist

Go to My Classes, open the actions menu at the right of the waitlisted class row, and choose Ask to leave the waitlist. That opens a message to your co-op's admins with the request already written. Add a line of your own if you want, then send, and they take you off the list.

If your plans change and you need to drop a class, go to My Classes on your dashboard and open the actions menu at the right of the class row. Every enrolled class has an action there. Which one you see depends on whether you can do it yourself.

When you can drop it yourself

If your co-op allows self-drop for that class and the drop window is still open, the menu shows Unenroll. The row itself tells you how long that lasts, reading something like “You can drop this class until Sep 30.” Confirming removes your student straight away.

Getting back in afterwards works like any other enrollment. Registration for the term has to still be open and the class has to still have a seat, so it is worth being sure before you confirm.

When an admin has to do it

Otherwise the menu shows Ask to drop this class, which opens a message to your co-op's admins with the request already written. Edit it if you want to explain the situation, then send. Three cases always go this way:

• Paid classes, so any refund can be sorted out at the same time.
• Classes whose drop window has closed. The row says so for a couple of weeks after the date passes, rather than going quiet on you.
• Leaving a waitlist, which works the same way, except the menu item reads Ask to leave the waitlist.

The row also says so plainly when your co-op handles every drop through an admin, which some co-ops do as a matter of policy. In each of these cases the menu still has something in it for you to click. The request goes to a person instead of taking effect on its own.

Refunds

Whether you get a refund for dropping a class is also up to your co-op. Some refund in full if you drop early, others have a deadline for refunds (like the first week of class). Check with your co-op or look for that information on the class details page.